For businesses that work by appointment
The Mslahtk appointment booking system is one diary for businesses that work by appointment, set up around your services, your staff and your stations (rooms, chairs or beds). Customers book, move and cancel on WhatsApp with the AI assistant, your team books in the dashboard or the app, reminders go out on their own, and standing weekly appointments keep booking themselves 60 days ahead.
The diary itself is in every plan.
Three things that eat an owner's week, and what the diary does about each of them.
Which day, which time, anything at 11? What about 12? Every booking is a chat someone has to run in the middle of work.
On WhatsApp, the AI assistant finds a time in the real diary and books it in the same chat.
The slot was held, the chair stayed empty, and nobody reminded anybody.
A reminder goes out automatically at the time you pick, for example the day before.
Same customer, same day, same hour. Typed in again and again, until one week it slips.
Set a standing appointment once. It keeps booking itself 60 days ahead.
Set it up once. Every booking, from WhatsApp or from your team, lands in the same diary.
Plus "manual only" services: the AI assistant can describe them, and only you book them.
Working hours per person, days off and blocked times.
The diary knows where each appointment happens, and the same team member can work across several stations.
The diary follows the rules you set, so nobody gets booked where you don't want them.
No booking closer than the notice you set, for example 3 hours from now.
A gap between appointments to tidy up, clean, or just breathe.
Bookings open only up to the date you choose, for example 30 days ahead.
A new booking is confirmed on the spot, or it waits for your approval.
The 48 hours before an appointment, on one timeline.
Ahead of every appointment, at the times you choose (for example, the day before), a reminder goes out on WhatsApp or by email. If the chat has been quiet for more than 24 hours, it goes out as a WhatsApp-approved template.
A reminder that falls inside your quiet hours waits, and goes out when they end.
Until the notice window you set (for example, 24 hours before), customers move or cancel on their own on WhatsApp. Inside the window, the change becomes a request to you: a WhatsApp alert, and an app notification that opens the chat.
And when you cancel or block time, the customer can get a notice about it.
WhatsApp reminders: Pro plan and up. Changes on WhatsApp with the AI assistant: Secretary plan.
For the customer who comes every week at the same time.
Set the series once in the dashboard or the app. The system keeps placing its appointments 60 days ahead, all the time, and skips dates that are already taken or closed.
And when something changes, you stay in control:
A holiday or a closed day? That week's appointment is simply not booked, and the series carries on.
By mid-September 2026
More than 460 appointments booked through the system, on WhatsApp and in the clinic's app
Physiotherapy and rehabilitation, Kfar Yasif
At PhysioGav in Kfar Yasif, run by Mikhail Nasr, patients book, move and cancel on WhatsApp against the clinic's real diary, and the team also books in the app.
The system behind the story: Clinic system
The diary is in every plan. WhatsApp adds reminders, and the AI assistant adds booking inside the chat.
The diary itself: services, staff, stations, hours, booking rules and standing appointments. You and your team book in the dashboard and the app.
Adds WhatsApp: reminders and confirmations for your customers, and booking from inside a WhatsApp chat in the app.
Adds the AI assistant: customers book, move and cancel on WhatsApp by themselves, against your real diary.
These are blocked slots, and we say so up front.
It is a diary that knows your services, staff, hours and rules, and books appointments into it. With Mslahtk, bookings come from WhatsApp through the AI assistant or from your team in the dashboard and the app, while reminders and standing appointments run on their own.
Yes, on the Secretary plan. The AI assistant books, moves and cancels against your real diary, inside the chat. A change that comes in inside your notice window becomes a request to you.
Yes, from the Pro plan up, and you do not send them by hand. They go out automatically at the times you pick, for example the day before, and wait until your quiet hours end. If the chat has been quiet for over 24 hours, the reminder goes out as a WhatsApp-approved template.
The diary is included in every Mslahtk plan. WhatsApp reminders start at Pro, and booking by the AI assistant is part of Secretary. Current prices are on the plans page.
Google Calendar keeps the events you type in. A booking diary knows your services, staff, stations and rules, so bookings from WhatsApp and from your team land in one place, reminders go out on their own and standing appointments keep booking themselves.
Customers can move or cancel on WhatsApp up to the notice window you set, and inside it you get a request with a WhatsApp alert and an app notification. A reminder at the time you pick helps customers remember. The waiting list is not switched on today, so a freed slot is not offered to someone else automatically.
Yes. You and your team book and manage appointments, standing ones included, in the Mslahtk app and in the dashboard. Customers do not need to install anything: on the Secretary plan they book with you on WhatsApp.
Tell us on WhatsApp how your business books appointments today, and we will show you how it looks on the grid.
