For private clinics, physiotherapists and therapists
Physiotherapy clinic management software. You treat, patients book on WhatsApp.
Mslahtk's clinic management software is an appointment diary and WhatsApp assistant for physiotherapy clinics, therapists and private clinics. It answers patients on the clinic's WhatsApp 24/7, offers only free times from the real diary, books, moves and cancels, and sends reminders at times you set. At PhysioGav in Kfar Yasif, more than 460 appointments were booked through the system by mid-September 2026, on WhatsApp and in the clinic's app.
- Official WhatsApp Business API
- Answers in Hebrew, Arabic and English
- Owner app for iOS and Android
The clinic closes at 19:00. WhatsApp doesn’t.
An ordinary evening when you answer every message yourself:
Answering the morning’s messages
“Any appointment this week?” has waited for a reply since 10:15, when your hands were on a patient.
Sending tomorrow’s reminders, one by one
Copy a time, paste a name, and hope nobody forgets.
Moving Thursday around
Five messages back and forth over one appointment, and then the time turns out to be taken.
With Mslahtk, the assistant answers these on WhatsApp within seconds, 24/7, and hands you only what needs a person.
A clinic day, from morning to evening
Everything shown here works today.
What was booked overnight is already in the diary
The assistant answers on WhatsApp 24/7 within seconds, even when the clinic is closed. Appointments booked overnight wait in the diary next to the ones you booked in the app, and you get an alert for every new booking, plus a daily summary.
A patient wants to move? Up to your notice window, she does it herself
Up to the notice window you set (24 hours at PhysioGav), patients move and cancel on WhatsApp, and the assistant reads the change back and waits for their confirmation. Inside the window it becomes a request to you, with a WhatsApp alert and an app notification that opens the chat.
Between two patients, you answer what needs you
When the assistant needs an answer from you, a task opens in the app. Type the answer and it carries on the conversation, or take the chat over yourself. In the iOS and Android app you can also book an appointment without leaving the chat.
A first assessment? Only you book that one
Every service in the diary has its own therapists and rooms, and each therapist has their own hours. A service marked “manual booking only” is one the assistant explains to patients, but only you or your staff book it.
Tomorrow’s reminder goes out by itself
Before every appointment the patient gets a WhatsApp reminder at the time you choose, for example the day before. During the quiet hours you set, it waits instead of sending.
The clinic closes. The assistant keeps answering.
Messages that arrive in the evening get an answer on WhatsApp, and whatever needs you waits in the app as one clear task.
A standing slot every week, without rebooking
Set up a weekly series once, in the dashboard or the app. The system keeps placing the appointments 60 days ahead and skips dates that are already taken or when the clinic is closed.
And you manage the series in a tap:
- Skip a date
- Pause
- Resume
- End
At PhysioGav, the standing weekly series of returning patients are scheduled automatically.
A real clinic, a real number
How it runs at PhysioGav in Kfar Yasif
more than460appointments booked through the system by mid-September 2026, on WhatsApp and in the clinic’s app.
PhysioGav
Physiotherapy and rehabilitation · Kfar Yasif
PhysioGav, run by Mikhail Nasr, has treated back pain, jaw problems, migraines and sports injuries since 2014. Its WhatsApp assistant books, moves and cancels appointments against the clinic’s real diary, and the standing weekly series of returning patients are scheduled automatically.
- A Hebrew site with a page per treatment and answer pages for patients’ questions
- A WhatsApp assistant that books, moves and cancels against the real diary
- Automatic WhatsApp reminders the day before each appointment
- A diary for the owner in the app, including weekly standing appointments
What the clinic gets, behind the scenes included
- An AI assistant on the clinic’s WhatsApp number, through the official WhatsApp Business API
- An appointment diary by service, therapist and room, with working hours, days off and booking rules
- Automatic WhatsApp reminders before every appointment, at the times you choose
- Standing weekly appointments that keep being placed 60 days ahead
- The owner’s app for iOS and Android, with an alert for every new booking and change
- A patient list (CRM), with a card for every patient and their history
- A clinic website with a page per treatment and answer pages for patients’ questions
Behind the scenes: we connect your WhatsApp, set up services, hours and booking rules, and tune the assistant to your clinic.
WhatsApp reminders are included from the Pro plan. Booking by the assistant in the chat is in the Secretary plan.
And what it does not do
- There is no booking page on your website. Patients book on WhatsApp, and you book for them in the app or the dashboard.
- It takes no payments, deposits or cancellation fees, and issues no receipts.
- It does not answer phone calls or send voice messages. The assistant replies on WhatsApp, in writing.
- It is not a medical records system. Treatment notes and medical information stay where you keep them today.
Questions about clinic management software
Short answers. For anything not here, write to us on WhatsApp.
Talk to us on WhatsAppWhat is clinic management software?
Software that runs the clinic’s diary and WhatsApp in one place. Patients book, move and cancel on WhatsApp against your real diary, get a reminder before the appointment, and regulars keep a standing weekly slot. You see and manage everything in the app and the dashboard.
How do patients book an appointment on WhatsApp?
They write to the clinic on WhatsApp. The assistant answers on the clinic’s number, offers only times that are free in the diary, and books the one the patient picks. There is no booking page on the website: patients book on WhatsApp, and you or your staff book in the app or the dashboard.
Can patients get automatic reminders?
Yes, on WhatsApp, at the times you choose. At PhysioGav the reminder goes out 24 hours before each appointment. Nothing is sent during your quiet hours, and the clinic’s WhatsApp must be connected with its reminder template approved by Meta.
What happens when a patient wants to cancel or move?
Up to the notice window you set, they do it themselves on WhatsApp, and the assistant reads the change back and waits for their confirmation. Inside the window it becomes a request to you, with a WhatsApp alert and an app notification that opens the chat. There is no waiting list: a freed slot is not offered to another patient automatically.
Can I manage several therapists or rooms in one diary?
Yes. Each service gets its own therapists and rooms, each therapist has their own hours and days off, and one therapist can work across several rooms. The diary also holds a minimum notice, buffers between appointments and how far ahead people may book.
Does the assistant answer patients in Arabic too?
Yes. It answers in Hebrew, Arabic and English, in whatever language the patient writes. The Arabic is the spoken dialect of Haifa and the Galilee, not formal Arabic. The app and the dashboard work in all three languages too.
How much does clinic management software cost?
It depends on the plan. Booking by the assistant on WhatsApp is in the Secretary plan, and WhatsApp reminders are included from the Pro plan. Current prices are on the plans page, and you can also ask us on WhatsApp.
Want to see this on your own diary?
Tell us about your clinic and how you book appointments today. We will get back to you on WhatsApp and show you how it would look for you.
The message you will send us
Hi, I run a clinic and would like to hear about the WhatsApp booking systemSend on WhatsAppWe answer in Hebrew, Arabic and English.