Skip to content
Mslahtk

23:40The shop is closed. WhatsApp isn’t.

A WhatsApp bot for business that answers while you sleep.

The Mslahtk AI secretary is a WhatsApp bot that answers your customers on your business number, 24/7 and within seconds, in Hebrew, Arabic or English. It answers from your own information, books and moves appointments in your real diary, takes orders and saves every inquiry, and whatever needs you reaches you as a “Needs you” card. All through the official WhatsApp Business API.

  • Official WhatsApp Business API
  • Verified Meta Tech Provider

Why isn’t a WhatsApp auto-reply enough for a business?

Because an auto-reply only tells people you’re closed. They still have no answer, no slot and no order, and the next business is one tap away.

Your day ends at 19:00. Your customers’ questions don’t.

  • 23:40, you’re asleep

    Hi, is there a slot tomorrow?

    Customers write when you can’t answer: at night, on your day off, in the middle of a job. By morning they have booked somewhere else.

  • The same questions, all day

    Until when are you open today?

    Hours, prices, the address, and “is there room tomorrow?”. You type the same answers again and again instead of working.

  • One order, 20 messages

    And one more in size M?

    Sizes, quantities, a name and an address, scattered across a long chat. Something always gets lost in the scroll.

What does an AI secretary on WhatsApp actually do?

It answers from what you taught it, runs your diary, writes down orders and saves every inquiry. Here is what that looks like in two chats.

At a hair salon

Answers from your information

Until when are you open on Friday?09:32
On Friday we’re open until 14:00. Shall I book you in before then?09:33

From the services, prices, hours and answers you gave it. Before it quotes a price, it checks the item’s full details.

Books, moves and cancels appointments

No thanks, I already have Tuesday. Can I move it to Thursday?09:34
Sure. Thursday at 17:00 is free. Move you from Tuesday 16:30 to Thursday 17:00?09:35
Yes please09:36
Done. See you Thursday at 17:00.09:37

In your real diary. A move or a cancellation is read back to the customer, who confirms it before it happens.

At a print studio

Takes orders and saves every inquiry

I need 2 signs, 50×70, for a party on the 12th09:41
2 × Sign 50×70Party on the 12thWhat name should I put the order under?09:42

Every item, quantity and option, plus the details you asked it to collect, lands on your board as a lead or an order. Totals come from your own price list.

“Same as last time”

And 500 business cards, same as last time09:43
Last time you ordered 500 business cards. I priced them at today’s prices. Add them to this order?09:44

It finds the customer’s last order and prices it again at today’s prices.

Understands voice notes, photos and PDFs

0:1409:45
Got it: blue, and the sign says “Happy 40th, Rana”. Added to your order.09:46

Photos, voice notes, PDFs and videos. If a file can’t be read, it says it got it and sends an upload link. And a customer who asks to see a product gets the photos you stored for it.

Does it answer in Arabic and Hebrew too?

Yes. It replies in the customer’s language, Hebrew, Arabic or English, in the same chat. Its Arabic is spoken Palestinian, the way people write in Haifa and the Galilee, not formal Arabic.

One business, one diary, three languages.

And what happens when it doesn’t know the answer?

Instead of guessing, it tells the customer the team will get back to them and sends you a “Needs you” card. You type the answer and it carries on by itself, or you take the chat over.

What reaches you

  • A question it can’t answer

    You get a “Needs you” card with an alert by app push, the dashboard bell and email. Type the answer and it carries on.

  • A change to an existing order

    Cancellations, changes, refunds and special discounts wait for your approval, and it keeps helping the customer meanwhile.

  • A customer who wants a person

    Take the chat over from the inbox, on the web or in the app. It steps aside in that chat, so you don’t talk over each other.

  • A customer left waiting

    If someone has waited more than 10 minutes for a reply, you get an alert.

You choose how much it does on its own

Menu buttons, Hybrid, AI-first

Is anyone actually using it?

Yes. It answers customers on WhatsApp for a physiotherapy clinic and a print studio, both in Kfar Yasif.
PhysioGavVisit the live sitephysiogav.mslahtk.ai

PhysioGav

Physiotherapy and rehabilitation · Kfar Yasif

Its WhatsApp assistant books, moves and cancels appointments against the clinic’s real diary.

The PhysioGav story

By mid-September 2026 more than 460 appointments had been booked through the system, on WhatsApp and in the clinic’s app, and the standing weekly series of returning patients are scheduled automatically.

VEROXVisit the live siteverox.mslahtk.ai

VEROX

Print studio for events · Kfar Yasif

Its WhatsApp assistant takes orders and inquiries and adds them to the studio’s order board.

The VEROX story

In the last four months, 20 orders and requests came in through the site and the WhatsApp assistant, half of them on WhatsApp.

So what do I get, and what doesn’t it do?

Here is everything that comes with it:

  • Your business number connected to the official WhatsApp Business API. We do the connecting, as a Verified Meta Tech Provider.
  • Setup with your services, prices, hours and answers. A standard setup is live within a day.
  • Answers 24/7, within seconds, in Hebrew, Arabic and English.
  • Booking, moving and cancelling appointments in your diary.
  • Every inquiry saved on your board as a lead or an order.
  • A shared inbox on the web and in the Mslahtk app, for you and your team.
  • “Needs you” cards, with alerts by app push, the dashboard bell and email.

The Pro plan gives you WhatsApp messaging (a shared inbox, templates and reminders) without the AI assistant.

And what it doesn’t do

No phone calls and no voice replies. It understands voice notes and answers them in writing.

No payments. It doesn’t take payments or deposits, and it doesn’t send receipts.

No campaigns or broadcasts. It answers the people who write to you.

The regular WhatsApp Business app can’t stay on the same number yet. You answer from the Mslahtk inbox.

WhatsApp only. Facebook and Instagram messages are not connected.

It’s an AI, so it can get things wrong. When it doesn’t have the answer, it hands the chat to you instead of guessing.

I have a few more questions about WhatsApp bots.

Ask away. These are the ones that come up again and again:

How do you set up a WhatsApp bot for a business?

We set it up with you, with no installs and no code on your side. We connect your business number to the official WhatsApp Business API, load your services, prices, hours and answers, and you choose how it works: menu buttons, hybrid or AI-first. A standard setup is live within a day.

How much does a WhatsApp bot for a business cost?

The AI secretary comes with the Secretary plan, and the current price is on the plan page. Plans are monthly and you can cancel anytime with no cancellation fee.

What is the difference between a chatbot and an AI secretary?

A classic chatbot walks customers through fixed menu buttons. The AI secretary understands free text, answers from your business information and gets things done: it books in your diary, takes orders and saves every inquiry. If you prefer buttons, you can run it in menu or hybrid mode.

Does it speak Arabic and Hebrew?

Yes. It replies in the language the customer writes in: Hebrew, Arabic or English. Its Arabic is spoken Palestinian, the way people write in Haifa and the Galilee, not formal Arabic.

What happens when a customer wants to talk to a person?

It tells the customer the team will get back to them, opens a “Needs you” card and alerts you by app push, the dashboard bell and email. You can type the answer and it carries on by itself, or take the chat over. Once you take a chat over, it steps aside.

Can I keep the WhatsApp Business app on the same number?

Not yet. The assistant runs on your number through the official API, and keeping the regular WhatsApp Business phone app active on that same number isn’t available today. You and your team answer from the Mslahtk inbox, on the web and in the app.

Is it the official WhatsApp API, or a workaround?

It’s the official WhatsApp Business API, the route Meta provides for business software, and Mslahtk is a Verified Meta Tech Provider. The assistant answers customers who write to you. It does not send bulk messages or campaigns.

A customer is typing

The next message will come tonight.

Tell us what your business does, and we’ll show you how the assistant would answer your customers.

Hi, I saw the WhatsApp AI secretary page and I would like to hear how it would work for my businessTalk to us on WhatsAppIncluded in the Secretary plan