For small businesses that get inquiries from their site and WhatsApp
The Mslahtk CRM manages leads and customers for small businesses. Inquiries from your site forms, and from WhatsApp when the assistant is on, land on one lead board with an alert to you. Move leads stage by stage, set follow-up dates that remind you, and keep each customer’s history, files and orders on one card. The lead board is in every plan; the WhatsApp assistant comes with the Secretary plan.
In Hebrew, Arabic and English, in the browser and in the app for iPhone and Android.
Most small businesses start with a table, a notebook or WhatsApp itself. It works until the first busy week.
A site form lands in the email, a question comes in on WhatsApp, and some inquiries never make it into the table at all.
The call-back date sits in a cell. By the time someone looks, the customer has already gone with someone else.
Is this the same Noa? What did she order last time? The chat, the order and the file each sit somewhere else.
This is what the board does at each stage, shown on sample leads.
A form sent from your site becomes a card in New, with what the person asked for. When the WhatsApp assistant is on, it saves every interested customer as a lead too. Either way you get an alert: in the app, in the dashboard bell and by email.
Every lead has its own page: the details they left, files and photos, notes and labels from your team, and a timeline of everything that happened. Set a follow-up date and whoever handles the lead gets a reminder when it comes. You also get a nudge when a lead goes quiet.
When a customer orders on WhatsApp, the assistant writes the order onto the lead: each item, the options they chose, the price from your own catalog, and the details still missing. You read one card instead of scrolling a chat.
Every lead is tied to a customer card: earlier inquiries and orders, the files they sent, and the details the assistant remembered for next time. When someone buys on a rhythm, like filters about every 3 months, the system notices and suggests a reminder.
Better you hear it here than after you start.
Facebook and Instagram leads
Messages and Lead Ads from Facebook or Instagram do not flow in. Someone who found you there shows up once they fill in your site form or write on WhatsApp.
Campaigns to cold leads
The system does not send marketing campaigns to leads that went cold. Follow-up means reminders to you and your team, plus scheduled reorder and service reminders to customers.
Building record types yourself
Record types, like a reorder reminder, are designed by our team. There is no editor where you build them alone.
WhatsApp leads on Core
Leads and orders from WhatsApp are saved by the WhatsApp assistant, which comes with the Secretary plan. On Core, leads arrive from your site forms.
Some businesses track more than leads: a unit they service, a product customers refill, a warranty about to run out. We design a record type for you, with its own fields, a history timeline and reminders that repeat, to you and to the customer on WhatsApp.
We start from one of six templates
Designed with you by the Mslahtk team
Add a staff member by their email, and their access turns on when they sign in with it. For each person you pick what they see: WhatsApp, leads, customers, catalog, appointments, business info, settings, billing and the team. Every lead can have someone handling it, and a team activity feed shows who did what.
When the work splits, keep more than one board, like leads and orders.
Won
As told in their stories on our site.
Business and financial consulting · Kfar Yasif
A contact form that lands directly on the firm’s lead board, with an alert to the owner.
The site went live on 15 August 2026, and every inquiry from it reaches the owner within seconds, with no email getting lost.
Print studio for events · Kfar Yasif
Poster orders, business form pads and custom design requests, all landing on one order board, with a WhatsApp assistant that takes orders and inquiries and adds them to the same board.
10 · Through the site10 · Through WhatsApp
In the last four months, 20 orders and requests came in through the site and the WhatsApp assistant, half of them on WhatsApp.
The leads CRM: the lead board, leads from your site forms with an alert, and follow-up reminders.
WhatsApp Business messaging in a shared inbox, and the advanced CRM the plans page lists.
The WhatsApp assistant that saves every lead and order onto the board.
Record types and systems built around your business.
Only need a CRM? Smart CRM is also sold as a tool on its own.
No prices on this page: they come from the live catalog on the plans page.
All plansThe basics
A CRM is a system for managing customers and leads: who contacted you, what they asked for and what happens next. For a small business it replaces the notebook and the spreadsheet. With us it is a lead board, a page per lead and a card per customer.
A lead is someone who showed interest, like a person who filled in your site form or asked about a product on WhatsApp. Lead management means following each one until they buy or drop out. On the board, each lead moves through stages such as New, Contacted, Qualified, Won and Lost.
WhatsApp and language
Yes, when the WhatsApp assistant is on. It saves every interested customer as a lead, and an order becomes an order card with items, options and catalog prices. You and your team reply from the Mslahtk inbox in the browser or in the app. The assistant comes with the Secretary plan.
Yes. The dashboard and the app work in Hebrew, Arabic and English, with right-to-left layouts. Anyone on your team can switch the language, so everyone works on the same board in the language they read best.
Cost and switching
The leads CRM is included in every Mslahtk plan, starting with Core, and the plans page lists advanced CRM from Pro. We keep prices off this page because they come from the live catalog. Smart CRM is also sold as a tool on its own.
A spreadsheet holds only what someone typed in. It does not catch a WhatsApp inquiry, does not remind you to call back and does not show a customer’s history. The board fills itself from your site forms, and from WhatsApp when the assistant is on, and it is the one that reminds you.
Tell us how inquiries reach you today, and we will show you how the board would look for your business.
